01Glass unitfog, crack, seal failure
02Hardwarecrank, lock, balance, roller
03Frame & sealdraft, water, movement
04Accesssize, floor, measurements
Quick answer

Is this the right window service?

Here is what customers usually need to know before calling or sending photos.

Use this service when

  • Sticking sashes, worn rollers or dirty tracks affecting sliding window movement.
  • Locks that do not line up cleanly after repeated use or seasonal movement.
  • Drafts or rattling panels at horizontal sliders in homes and condos.

What DoorWin checks or does

  • Inspection of tracks, rollers, sash alignment and locking hardware.
  • Recommendations focused on restoring smooth horizontal movement and sealing.
  • Checks for glide performance, latch function and everyday usability after service.

Which service path fits?

Process

Window assessment workflow

01

Review photos and service details.

02

Confirm the right scope and service timing.

03

Complete the repair, replacement or make-safe work.

04

Test the opening and share next-step recommendations.

Quote prep

Window details that prevent wrong measurements

Send photos and a short note. DoorWin will review the issue and recommend the next step.

✓Full window from inside and outside if possible
✓Close-up of fog, crack, crank, lock, track or seal issue
✓Approximate size and window type
✓City, floor/access notes and urgency
FAQ

Questions about Sliding Windows

Why does my sliding window stick or jump off its track?

Dirt in the track, worn rollers or a bent track edge are the usual causes. We clean and true the track, replace the rollers and adjust the sash so the window slides smoothly and locks properly again.

Can sliding window rollers be replaced in a condo?

Yes. We regularly service sliding windows in Toronto condos and apartments. The sash is removed, new rollers are fitted and the track is serviced - usually in one visit with no mess left behind.

How much does sliding window repair cost?

Roller and track repairs are inexpensive compared to window replacement. Pricing depends on the roller style and sash size. Send us photos and we will confirm the cost upfront, free of charge.

Do you replace the glass in sliding windows too?

Yes. Cracked panes and foggy sealed units in sliding windows can be replaced within the existing sash, so you keep the frame and only pay for the glass.

Service area

Toronto & GTA service coverage

North York condosScarborough family homesMississauga townhouse windows Mississauga
Next step

Send photos of the window, not just the broken part

Send photos and a short note. DoorWin will review the issue and recommend the next step.

DoorWin Google Reviews

Ike Kvapil 6 reviews • 4 photos
★★★★★

Max at DoorWin completed a professionally executed job on our front door while being a pleasure to deal with...would recommend him for any services their company provides.

J1330i 2 reviews
★★★★★

Guys, thank you again for the excellent services!! Extremely fast and professional at a fair price...thanks again!!!

Nicole Seahra Local Guide • 62 reviews • 19 photos
★★★★★

Doorwin Services alongside Alex were amazing. Came in same day. Went above and beyond. Thanks so much!

Anastasiia Dashkevych 7 reviews
★★★★★

Great experience with the window replacement. The team was professional, efficient, and the quality of work exceeded expectations. Everything was completed on time and looks amazing. Highly recommend!!!!!wont be disappointed:)

Amir Malek 5 reviews
★★★★★

Had an amazing experience with Doorwin Services for my metal door installation. The quality of work, attention to detail, and professionalism were top notch from start to finish. Big thanks to Maksim for all his hard work and help throughout the process — everything was installed perfectly and the final result looks great. Highly recommend Doorwin Services if you want quality work done right.

yarin danan 9 reviews • 4 photos
★★★★★

Excellent service. I needed help with a broken window. They did everything quickly and efficiently. I recommend them

Oleksandr Branytskyi 4 reviews • 2 photos
★★★★★

Excellent service from start to finish. The work was completed professionally, quickly, and with great attention to detail. The technician gave us several options on how to strengthen and improve the glass unit, and we chose the best solution. Everything looks great now. Highly recommend!

Trevor Hickey 3 reviews
★★★★★

Excellent service and Excellent quality!!!

Tamara Sokolovska 7 reviews • 3 photos
★★★★★

I’m very satisfied with my experience with this company! True professionals work here — everything was done quickly, efficiently, and with great attention to detail. The staff are very polite, kind, and pleasant to deal with. The prices are more than reasonable, especially considering the high level of service — everything is top-notch. I had a broken window, and they handled the job perfectly. What impressed me even more is that they came at night when other companies refused to help. Highly recommend!